Gartner case study about Achmea

Achmea's Upfront Value Analysis Yields Process Savings

Achmea Pension Services discovered that upfront value analysis on business process management projects yielded savings that were both fast and unexpected. The key findings are:

• Business modeling must precede business process modeling: a business anchor model will indicate how enterprise value is linked to the different parts of an organization and how high-level processes can impact value creation.
• Business modeling requires the right skills within the organization. The business architect is the primary candidate to accomplish this task.
• Business modeling can deliver results much faster and help allocate scarce resources to the right initiatives.
• Business modeling can deliver improved results to GRC initiatives and corporate performance management initiatives.

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