SME (Sales, Revenue & Customer Management)

Entroid is the enterprise intelligence fabric connecting strategic intent to business outcomes across HR, Finance, Sales and CRM into one governed operating picture. Extended with AI-native application generation and automated application upgrades for enterprise technology teams, without replacing the systems your operations depend on.

This role carries a dual mandate. Internally, you are the Product Owner for your domain module - defining features, owning the roadmap, and collaborating with engineering to build a product grounded in real enterprise practice. Externally, you are the Product Champion - guiding enterprise customers through deployment and helping them configure the platform to their specific context. You do not need to be a software developer. You must be digitally fluent, comfortable with enterprise software ecosystems, and genuinely curious about how AI and automation are reshaping your domain.

• ·Define and own the Sales, Revenue & Customer Management module roadmap - covering pipeline management, account management, revenue operations, customer lifecycle, contract management, and AI-driven revenue forecasting
• ·Translate enterprise B2B sales and revenue models into platform features that address the complexity of large deal and account management
• ·Define AI capabilities: win probability scoring, revenue intelligence, churn risk, customer health scoring, and deal coaching
• ·Benchmark against CRM and revenue intelligence platforms (Salesforce, Microsoft Dynamics, Gong, Clari, Highspot) and define differentiation
• ·Own the product backlog and write feature specifications in collaboration with engineering and design

• ·Lead the sales and revenue module track during enterprise deployments - configuring pipeline stages, account hierarchies, revenue models, and forecasting methodologies
• ·Engage with CROs, VP Sales, and revenue operations leaders during customer adoption
• ·Collect go-to-market insights from customer deployments and translate them into product improvements

• ·10+ years in enterprise sales leadership, revenue operations, or CRM consulting at large enterprises or B2B technology companies
• ·Deep expertise in enterprise B2B sales processes: account management, deal qualification, pipeline governance, revenue forecasting
• ·Hands-on experience with CRM platforms (Salesforce, Microsoft Dynamics, or similar) and revenue intelligence tools
• ·Understanding of AI in sales: conversational intelligence, predictive forecasting, AI-assisted selling
• ·Ability to engage credibly with CROs, VP Sales, and RevOps leaders at enterprise customers

• ·Experience in sales technology product management or CRM implementation
• ·Knowledge of Configure Price Quote (CPQ) processes in enterprise B2B
• ·Exposure to customer success and post-sale lifecycle management platforms

You will work at the intersection of deep domain expertise and a platform built for regulated operations, shaping a product from the ground up, seeing it deployed with enterprise customers, and building expertise in AI-augmented enterprise software. We offer a collaborative, technically ambitious environment where domain depth is valued as highly as technical skill.